Returns & Exchanges
At Sunburst RPG, we want you to love your adventure-ready gear; if your loot isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Initiate Your Quest
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Loot
Securely pack your items in their original packaging and include any provided packing slips to ensure a smooth processing experience.
Ship the Parcel
Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Reward
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing